Facebook has revealed more details about how it intends to make money from its Messenger chat product. At its Developer Conference in the spring, Facebook announced that it planned to allow brands to use Messenger for communications with customers – things like delivery updates and other customer services issues. The idea was that once enough […]

Mobile marketing firm Brandtone, which operates in the developing world, has struck an agreement with Unilever that will see it engage with millions of customers in South East Asia, on a one-to-one basis, in some of the region’s least accessible areas. The deal, which builds on an existing global partnership between Brandtone and Unilever, will […]

Facebook has introduced an AI virtual assistant into its Messenger app on iOS and Android. Named M, the assistant works similarly to Apple’s Siri, Android’s Google Now and Windows’ Cortana, and can be accessed if the user was sending a message to one of their friends. M can answer questions – the focus for now […]